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How Zendesk’s Acquisition of Local Measure is Revolutionizing AI-Powered Contact Centers

In a transformative move for the martech industry, Zendesk has completed its acquisition of Local Measure, a leading Contact Center as a Service (CCaaS) and voice solutions provider, on May 21, 2025. This strategic acquisition, integrated with Amazon Connect through Zendesk’s expanded AWS partnership, introduces Zendesk for Contact Center—a unified platform that redefines customer experience wit..

카테고리 없음 2025.05.22