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The Impact of AI on Retail: A Transformative Journey

Artificial Intelligence (AI) is reshaping retail, driving innovation, efficiency, and customer-centric experiences. From personalized shopping to streamlined logistics, AI is transforming how retailers operate and connect with consumers. This article dives into AI’s impact on retail, highlighting real-life examples and offering actionable insights for professionals to leverage this technology.Pe..

How Zendesk’s Acquisition of Local Measure is Revolutionizing AI-Powered Contact Centers

In a transformative move for the martech industry, Zendesk has completed its acquisition of Local Measure, a leading Contact Center as a Service (CCaaS) and voice solutions provider, on May 21, 2025. This strategic acquisition, integrated with Amazon Connect through Zendesk’s expanded AWS partnership, introduces Zendesk for Contact Center—a unified platform that redefines customer experience wit..